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TOPIC: my items are illegally sold by my auctioner

my items are illegally sold by my auctioner 5 years 3 months ago #14783

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magandang araw po. magtatanung lang po ako kung anu pa po pwede i-kaso sa kinu-complain ko...

meron po kasi ako mga high end IT products na mostly 2nd hand na ipina auction ko. kumpleto po ang agreement papers namin at naka saad po duon ay ganito:

* minumum prize as lot ung items ko for 10,000.
* tatawag muna sila sa kin bago para i-approve yung items ko na ma release sa interested buyer in case na pumayag ako na ibente below 10k

Lumipas po ang 10 months pero di nila mabenta talaga ang items ko, hanggang sa sumubok ako i-post yung items ko sa online at nagbaka sakali na may kukuha. After na may mga nag text sa kin na interested buyer from online tinawagan ko ung auction company para i-advise na kukunin ko na lang at babayaran ko yung fees na charges nila.

Pero ganito po nangyari:

After a week ng follow up ko sa kanila, sinabi nila sa kin na naibenta na pala ung items ko 3 months ago sa halagang 1,500. Nagreklamo ako sa kanila at sinabing kelangan ko ung mga gamit kasi madami na balak bumili sa kin na aabot sa 40k kung maibenta ko online. Nag sorry naman sila at umamin na may negligence sa side nila at di nila ako tinawagan bago i-release

Tinanggap ko naman yung paumanhin nila pero gusto ko sana makita yung katibayan na naibenta talaga nila sa halangang 1,500 kasi duda ako na imposible ibenta lahat yun sa ganun kababa na halaga. Binigyan nila ako ng excel copy na nakalagay lang ung "LOT NUMBER" ng items ko at halaga na 1,500. Nagduda ako kasi hindi scanned copy ung binigay sa kin kaya nag follow up ulit ako sa kanila at sinabi na kelangan ko makita yung ganung format. Next ay ipinakita sa kin ung scanned copy pero may kahalo na items na hindi sa kin. Lalo po ako nagduda at tinapat ko na sila na may kukuha na sana sa items ko na taga labas na magbabayad ng 40,000, kaya sinabi ko sa kanila na bayaran nila ako ng ganung halaga dahil parang niloloko nila ako sa mga papel na ipinapakitta sa kin. At alam ko na dapat tumawag sila bago ibinenta ang mga gamit ko, nagkaroon sila ng MANCOM meeting at sinabing 10,000 lang ang ibibigay sa kin.


nagpunta na po ako sa DTI pero di raw nila ako matutuungan :-(
eto po ung reply ng DTI sa kin

This is to acknowledge your letter complaint we received dated 09 September 2014 against XXX PHIXXXXINES.

We appreciate your vigilance as a consumer in bringing to us your concern. However, much that we would like to assist you in resolving your complaint, the Department’s mandate is limited under the provision of Republic Act No. 7394 or the Consumer Act of the Philippines to exercise its regulatory function over your complaint. Thus your complaint involving your transaction with the respondent is categorize as business to business transaction; therefore it is already outside the Department’s jurisdiction.

As such, may we advise you to file a formal complaint before the regular court.
Last Edit: 5 years 3 months ago by apps.
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my items are illegally sold by my auctioner 5 years 3 months ago #14799

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Tama po ang payo ng DTI. Dapat po sa regular courts na kayo pumunta. Pwede rin po na hindi lang maging civil ang kaso nila kundi pati criminal kung mayroon ngang misappropriation nung entrusted property.
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my items are illegally sold by my auctioner 5 years 3 months ago #14871

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thanks Atty Libayan,

last na tanong na lang po. malaki po ba chance ko na maipanalo in case na ituloy ko ang demanda. Ang laban po kasi nung kabila is may agreement na man raw kami sa 10k as minimum amount, pero ikina-counter ko naman ay bakit wala cla maipakita sa kin na katibayan na binenta na nila ung mga gamit ko.

eto po ung reply nila sa kin


As per our meeting with Legal Officer and our Executive Director, we are set to pay you based on the mutually agreed price which is Php 10,000.00.
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my items are illegally sold by my auctioner 5 years 3 months ago #14912

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Well if you do not want to go to the expensive and time consuming process of litigation, tanggapin niyo na po yung 10k.
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