Hi, my mother received this message today from Globe and I was taken aback how offensive it sounded to me. The unpaid bill was from last year, a few months ago. We were already disconnected from the landline and internet service this year.
Hi! Your Globe Broadband account number [protected] has already been endorsed to one of our collection partners. We hope that you can settle your overdue balance of 1279.10 immediately. If this remains unpaid, we may disclose information about your account's credit standing to institutions that provide credit reports. To help you settle your balance, we've prepared several payment programs. Please contact DOS1 at 09172140000 to learn more. Kindly disregard this message if payment has been made. Thank you.
Is the disclosing of the unpaid bill under my mom's name true? I'm also curious if there is any law that they didn't follow by sending this message to one of their customers? Because it sounded threatening.
Thank you in advance.
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