Welcome, Guest
Username: Password: Remember me

TOPIC: Mall won't provide CCTV footage

Mall won't provide CCTV footage 2 years 11 months ago #17323

Hi everyone,

Our car was hit by another vehicle while it was parked inside a mall (free parking). The guards failed to get a hold of the perpetrator but they were able to talk to a witness who provided the plate number of the car. We were at the department store when this happened and only found out about the incident several hours later since the mall personnel did not page us about the situation.
The mall security said that the area where we parked our car is not covered by the range of the CCTV camera. We are asking that they provide us with the footage from the CCTV at the exit area. We already have the estimated time that the incident happened, so we will just use that as the basis to track the car.
We immediately filed a police blotter and the Traffic Management Group issued us a letter so we can get a printout of the vehicle\'s information from LTO. As of now, we already have the name of the owner and the model/make of the car.
However, several days have passed but the mall still has not provided us with a copy of the CCTV footage. Another error on the security guards\' part was that they failed to get the name & contact number of the witness.
What actions can we take to compel the mall admin to provide a copy of the CCTV footage? What is the responsibility of the said establishment regarding the incident?

Thanks in advance!
The administrator has disabled public write access.
Time to create page: 0.048 seconds
Powered by Kunena Forum ::


Philippine Lawyers

We go live to answer all your questions

Free Legal Advice Every Wednesdays and Fridays
at 6:00 pm

Facebook Event | YouTube Channel

Season One

Episode 1:  August 31, 2018

Facebook Video | YouTube Video

Episode 2:  September 7, 2018

Facebook Video | YouTube Video

Episode 3:  September 13, 2018

Facebook Video | YouTube Video

Episode 4:  September 21, 2018

Facebook Video | YouTube Live

Episode 5:  September 28, 2018

Facebook Video | YouTube Video

Episode 6:  October 5, 2018

Facebook Video | YouTube Video

Free Legal Advice


If your predicament is urgent; or, when your case is already pending in court; please do not opt for the free legal advice. It is best to get in touch with a lawyer the soonest possible time. I answer all queries here personally but sometimes it may take time because of my busy schedule. Rest assured all will be answered but the time is indefinite. Thank you for understanding.

Ranny Randolf B. Libayan


9:00 AM TO 5:00 PM Monday to Friday

We are also open for appointments on weekends

It is best to contact us for an appointment if you decide to visit us so you will be given priority


Philippine Law Firm


We will represent you in court, administrative, and other tribunal hearings.

Law Firm in Taguig


We provide notarization and drafting of all kinds of legal documents.

Notary Public

Legal Consultation/ Retainer

We provide the best legal advice about anything legal whether it be via retainer or just one time.

Philippines Free Legal Advice

Free Legal Advice Online

We provide free online legal advice just proceed to the forums.